Head over to business information and provide Rozio with the essential information about your store by simply copying and pasting the URL of relevant pages (FAQs, Shipping Policy, About Us, etc.) along with the page content. After you are done, hit save.
Recommended Guidelines:
✅ Include pages such as FAQs, About Us, Shipping, Returns, and other store-specific information. These pages enable ROZIO to better understand your store and provide top-notch customer service.
✅ Consider adding information not available on your website but crucial for customer service.
Not Recommended
❌ Avoid adding non-essential pages like blog posts, Terms of Service, or Privacy Policies. ROZIO is already equipped with general knowledge; focus on adding information unique to your store.
❌ Do not add product information, as ROZIO already has access to your Shopify products.