Rozio AI - Shopify App

Supercharge Your Store in Minutes

Welcome to Rozio! We've designed our AI-powered chat assistant to be incredibly easy to install and set up. You're just a few moments away from Rozio becoming your store's dedicated expert, ready to answer customer questions, provide product information, and handle policy inquiries 24/7.

The best part? It takes just 2 clicks and less than 5 minutes for most stores!

Step 1: Install & Initial Setup

Getting Rozio onto your Shopify store is straightforward:

Visit the Shopify App Store: Click this link to go directly to the Rozio AI Live Chat app page.
Install the App: Click the "Install" button.
Accept Permissions: Shopify will ask you to approve the necessary permissions for Rozio to integrate with your store. Click "Install" to confirm.
Select Your Plan: Choose a plan that best suits your needs.
Automatic Onboarding: You'll be redirected to our onboarding page. For most stores, Rozio will automatically begin training on your store's data – products, collections, pages, and policies. Sit back and relax; this usually takes just a few minutes! Rozio will become an expert on your specific store.

Effortless Training!

Rozio's AI is trained specifically on your store's content. This means it provides accurate, context-aware answers, making it a true extension of your brand.

Step 2: Activate & Customize

Once onboarding is complete, you're one click away from making Rozio live:

Click "Enable": In the onboarding page find and click the "Enable" button. This will redirect you to your Shopify Theme Editor.
Customize in Theme Editor:Within the Shopify Theme Editor, you'll find settings for Rozio. You can:
- Customize the live chat header text.
- Set your brand color for the widget.
- Adjust the chat icon's positioning.
Save Changes: After customizing, simply click "Save" in the Shopify Theme Editor.

That's it! Rozio is now live on your storefront, ready to assist your customers.

Important: For Password-Protected Stores

If your Shopify store is currently password-protected (i.e., not publicly accessible), Rozio's automated training can't access your site content directly. In this scenario, you'll need to provide some information manually during the onboarding process:

Enter Page URLs & Content: You'll be prompted to add the URLs of important pages (e.g., FAQ, About Us, Shipping Policy) and paste the text content from those pages.
Add More Content: Click the icon to add information from multiple pages or sections.
Upload Documents: You can also upload documents (e.g., Word files, Excel spreadsheets, etc.) containing product details, policies, or any other information you want Rozio to learn. This is great for content not available on your website.

Tip for Password-Protected Stores

Providing comprehensive information here helps Rozio become highly effective even before your store goes public. Once your store is live, Rozio can then also learn from the public site.

You're All Set!

Congratulations! Rozio is now an integral part of your Shopify store, ready to enhance customer experience and support your business growth.